From receiving inquiries to resolving them,
together with AI.
Artivation CS is an intake system where AI supports listening to inquiries, answering them and handing them off to your team. Embed it in your site with one line and match the design to your brand. It also includes sales management, and is offered as BPO, where Artivation runs the operation for you.
An intake desk where AI listens
and people decide.
We place a listening AI in your inquiry form. The AI talks with customers to understand their situation and organizes what’s needed for intake. It answers what it can from your published information, and hands anything requiring judgment to your team with a summary.
What often goes wrong with inquiries.
Not enough detail
A free-text form alone doesn’t explain the situation, so the back-and-forth to clarify drags on.
Answering the same questions again and again
Staff time goes to answering common questions, delaying the cases that truly need a person.
Scattered information
History is split across forms, email and spreadsheets, making it hard to track who handled what.
How intake works
What customers see
As customers chat with the AI on the left, the intake details on the right fill in. They can also type directly without using the AI.
Features
Multiple forms for different purposes
Create forms for each purpose—inquiries, interviews, applications—and give each its own AI instructions.
One-line embed
Embed it by pasting a single line of code into your site. You can also prefill fields to match the page.
Design that matches your site
Adjust colors, fonts, spacing and layout with CSS. Supports logos and a transparent background when embedded.
Save and resume
Customers can save a conversation with their email and a password and pick it up later.
Case management and reply drafts
Intake submissions are managed as a list of cases. AI drafts replies, and staff review them before sending.
Built on human review
AI handles organizing and drafting; anything requiring judgment, and every send, is done by a person. The AI never makes promises or definitive statements.
Sales management,
in the same place.
Artivation CS goes beyond intake with sales management features. Lead lists, progress, activity logs and goals all live in one admin screen, so you don’t need separate tools for inquiries and sales.
Import lead lists
Import your lists in bulk and organize leads by project.
Progress and activity logs
Record each lead’s stage and who did what and when, and share it with your team.
Message templates
Save frequently used messages as templates and tailor them to each lead.
Goals and KPIs
Set goals and track counts and progress on a dashboard.
AI handles tier-0 support;
Artivation handles
first-line support.
Beyond adopting it as a tool, Artivation CS is also designed to be offered as BPO (business process outsourcing). Artivation can handle the first-line support that follows the AI’s tier-0 response on your behalf.
Scope, hours and handoff rules are agreed with you based on your operations. Feel free to get in touch.
We use it
on this site, too.
Inquiries and Workflow Interviews on artivation.ai run on Artivation CS. You can try the actual intake flow from each page.
Lighten your inquiry workload
with AI.
For adopting it as a tool, outsourcing as BPO, requesting a demo or asking about pricing, please contact us. Just describe what you need—the AI will organize it and connect you with our team.